Situation 01 / Governance
When the board becomes part of the problem.
A struggling business does not always have an operating problem. Sometimes the problem is sitting around the board table.
Read the Situation Note →Situations we solve.
Most conversations start with a problem rather than a service. These are the situations businesses bring to us, described the way they describe them.
01
Growth has stalled.
Revenue has flattened, marketing is working harder for less, and the reasons are contested inside the business. We establish what is actually constraining growth, then rebuild the plan around it.
02
We are expanding offshore.
A larger market rewards preparation and punishes optimism. Whether it is Australia, the United States, the United Kingdom or Asia, we work through channel choice, pricing, landed cost, distribution and the operational commitments a listing creates before the first order is placed.
03
Our margins are deteriorating.
Volume is up and profit is not. We rebuild visibility of margin by product, channel and customer, then act on price, range, cost of goods and promotional spend.
04
We need a senior operator.
A gap in the leadership team is holding the business back and the permanent appointment will take months. We place interim or fractional leadership with real accountability, and hand over cleanly.
05
Our supply chain isn't scaling.
Service levels slip, stock sits in the wrong places, and the systems cannot see it. We redesign planning, supply and fulfilment so the operation can carry the growth plan.
06
We need to reposition the brand.
The brand no longer matches the business, the customer or the price it needs to command. We reset the proposition, architecture and identity, then take it to market.
07
Marketing spend is not returning.
Acquisition cost is rising, attribution is unclear and agency reporting does not reconcile with the accounts. We put marketing investment back on a commercial footing.
08
We are preparing for investment or sale.
Diligence exposes whatever the business has not resolved. We get the numbers, systems, contracts and story into a state that stands up, and support the process itself.
09
The business is underperforming.
Cash is tight, confidence is low and the board needs a position it can act on. We stabilise, simplify, rebuild and then grow, in that order.
Situation Notes
Businesses rarely call us when everything is straightforward.
A board has stopped functioning. A product needs recalling. Cash is disappearing despite record sales. A major retailer has walked away. A supply chain has failed. A founder knows the organisation has outgrown the way it is being run.
Situation Notes are our perspective on what to do next.
Situation 02 / Crisis & Operations
The product recall nobody wanted.
A recall tests far more than quality control. It tests leadership, systems, supply chain, communications and whether your business actually knows where its products are.
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Situation 03 / Finance & Turnaround
Growing fast. Running out of cash.
Revenue is climbing, retailers are ordering and everybody thinks things are going well. The bank balance says otherwise.
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Situation 04 / Retail & Commercial
Your biggest retailer just changed the rules.
A major retailer can transform a consumer brand. Losing one can transform it just as quickly.
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Situation 05 / Operations & Supply Chain
Your supply chain just broke.
Your manufacturer has stopped producing. Your 3PL cannot ship. Your packaging is delayed. Unfortunately, customers still expect their orders.
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Situation 06 / Leadership & Scale
The business has outgrown its leadership structure.
What gets a company from $1 million to $10 million is not necessarily what gets it from $10 million to $50 million.
Read the Situation Note →Start a conversation
If none of these quite fit, describe yours.
Tell us where the business is and what has to change in the next twelve months.